hellziggy: (Default)
We get our health insurance through [livejournal.com profile] hellbob's work. The prescription plan is separate from the medical plan. Kind of annoying at times, but not really a big deal.

The company that covered our prescriptions was Caremark Rx. They were decent. Sometimes we'd have to jump through a few hoops to get a specific drug approved, but nothing more than most insurances do.

Then, in 2007 Caremark RX merged with CVS, the pharmacy chain. Nothing changed at first other than the name on our cards.

Until Saturday. We got a letter from CVS Caremark telling us about "some important changes to your prescription benefit plan that will start January 1, 2010. These changes are designed to help you and your employer keep drug costs down and to offer you convenience and choice."

CVS Caremark's idea of 'choice' is 'Pick your prescriptions up at our pharmacy or they won't be covered.' )


I have two main reasons I don't want to switch my prescriptions from where they are:

1) We have been getting all our prescriptions filled at the same Walgreens for 10 years now. They are conveniently located for us. The service is excellent. They have NEVER made an error on our prescriptions. Quite frankly, we have never in all these years even been a little disappointed in the service we've gotten from them. We love our local Walgreens. )

2) Walgreens has the right brand of generic ritalin )

I am just so fucking pissed that they are forcing us to use their pharmacy, and that they are trying to sell this shit as convenience and choice.

Walgreens has a prescription savings club that we have never looked into because we had the prescription coverage. I think it's time to look into it because unless CVS Caremark is a drastic savings (at least 25 or 30 %) we will be going with Walgreens plan and telling CVS Caremark to go fuck themselves.

I really don't like the idea of being told I have to stop giving my business to a store that has given us nothing but excellent service & that I have to go to a business I've never dealt with.




*edit*

A google search on CVS Caremark turned up THIS ARTICLE from the Wall Street Journal

excert:
The FTC already is probing CVS Caremark's business practices after lawmakers and the National Community Pharmacists Association raised concerns, including allegations the company improperly used patient data from its pharmacy-benefit operation to steer customers into its CVS drug stores.

Fuckers.
hellziggy: (Default)
It's 3:00 and Fed-Ex hasn't been here to re-attempt to deliver the package I should have already had. So I go to the online tracking and see an estimated delivery date of 08/21!

What. The. Fuck?!?!?

So I called and they were all like "Well they attempted to deliver and no one was there." I tell them that the driver ignored the arrow telling him to go to the other door and his response was "When it is indirect signature it is up to the driver's discretion whether to leave the package or not." THAT IS NOT THE ISSUE HERE! If the driver had bothered to use his brain, and then looked at the note and decided not to leave it anyway why wouldn't he have also left the door tag on the same door as the note? And that 'driver's discretion' bullshit is there for when it comes to leaving packages in apartment buildings or shitty-ass neighborhoods. This is neither.

Then I ask him, well, why the hell isn't he attempting to redeliver today instead of waiting until tomorrow? I'm told that because it was shipped for home delivery they only deliver Tuesday through Saturday. Fine, I'll go pick it up. Which location is it at? It's way the fuck over in St. Paul on Energy Park Drive, and they aren't even open today so I couldn't pick it up even if I wanted to drive halfway across town.

There's no way I can even get it until tomorrow no matter what. My god! What if this was a package I needed rather than one I just wanted?!

So I told the phone guy to put a note on it to leave the damn package tomorrow. And what does he say? "It's up to the driver's discretion whether to leave it or not if no one is home." I sorta went off on the phone guy at that point. I was like, "No, not leaving it is NOT an option. I called before the delivery date when I saw that it was a day I wouldn't be home to find out what to do to ensure that I would get it. I was told that I could leave a signed note telling the driver where to leave it. He ignored a very large & obvious sign to go to the side door where that note was. Therefore the package that I expected to have waiting for me on Saturday wasn't there. Waiting until Tuesday is not acceptable, but I have no choice. The package WILL be waiting for me when I get home on Tuesday, PERIOD!"

Grrrr. I still haven't gotten my Zoloft either. Someone tell the world to please stop pissing me off!!!!

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